Return Policy
📄 GlowpreneurShop Return & Refund Policy
Last updated: November 2025
Thank you for shopping at GlowpreneurShop.com.
We want you to be fully satisfied with your purchase, and we are here to support you throughout the process.
✅ Returns
We accept returns within 30 days of delivery.
To qualify for a return:
The item must be unused, unopened, and in its original packaging
The item must be in the same condition as when received
Proof of purchase (order number or receipt) is required
Items sent back without requesting a return first will not be accepted
🚫 Non-Returnable Items
For safety and hygiene reasons, the following items cannot be returned once opened or used:
Skincare and beauty products
Intimate or personal care items
Sale or clearance merchandise
Digital products or downloadable items
💵 Return Shipping Fee
A flat return shipping fee of $10 USD will be deducted from your refund for all standard returns.
You will NOT be charged the fee if:
The wrong item was shipped
The item arrived damaged
The item is defective upon arrival
In these cases, GlowpreneurShop will cover the return shipping cost.
💰 Refunds
Once we receive and inspect your returned item, we will notify you of the refund approval status.
Approved refunds will be issued to your original payment method within 5–7 business days.
Please note that your bank or credit card company may take additional time to process and post the refund.
Refunds may be denied for:
Items not returned in original condition
Items showing signs of use
Items missing packaging or accessories
Unauthorized returns sent without contacting us first
🔄 Exchanges
Exchanges are offered only for damaged, defective, or incorrect items.
If you need to request an exchange, please contact us before sending your item back.
📬 How to Start a Return
To initiate a return or exchange, please contact our support team:
📧 support@glowpreneur.com
📞 +1 (416) 953-4880
🌐 https://glowpreneurshop.com/contact
We will provide instructions and return authorization before you ship your item back.
📌 Important Notes
Do not send returns without contacting us first
Packages returned without authorization may not be processed
Keep your shipping receipt until your refund is issued